Privacy policy
Last updated: November 4, 2026
Casavellalife ("we," "our," "us") operates casavellalife and sells home and lifestyle products to customers in the United States. This policy explains what information we collect, why we collect it, and the choices you have. It applies to our website, our customer service channels, and any order you place with us.
What we collect
When you place an order or contact us, we collect the details you give us directly: your name, shipping and billing address, email address, phone number, and order details. Our payment processors (Visa, MasterCard, and PayPal) handle card data; we do not store full card numbers on our servers. We also collect basic technical data automatically, such as browser type, device type, pages viewed, and approximate location derived from your IP address.
Why we use it
We use your information to process and ship orders, respond to questions, handle returns and refunds, prevent fraud, and meet our legal and tax obligations. With your consent where required, we may send occasional service or promotional emails; you can opt out at any time using the unsubscribe link or by emailing info@casavellalife.com.
Cookies and similar technologies
We use cookies and similar tools to keep your cart working, remember preferences, and understand how visitors use the site. You can block or delete cookies in your browser settings; some site features may not work properly if you do.
Sharing
We share information only where needed to run our business: with shipping carriers to deliver your order, with payment processors to complete transactions, with service providers who host our site or support customer service, and with authorities where the law requires it. We do not sell your personal information.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to opt out of targeted advertising or the sale of personal information (we do not sell personal information). California residents have these rights under the CCPA/CPRA; residents of the European Economic Area and the United Kingdom have them under the GDPR. To make a request, email info@casavellalife.com or call +17164648209. We will verify your identity before acting and respond within the time required by law. You will not be treated differently for exercising your rights.
International transfers
We are based in the United States, and our service providers may process data in the United States or other countries. Where required, we use appropriate safeguards for transfers of personal data.
Retention and security
We keep order and account records for as long as needed to provide service and meet legal, tax, and accounting requirements, then delete or anonymize them. We use reasonable technical and organizational measures to protect your data, though no system is completely secure.
Children
Our site is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.
Changes and contact
We may update this policy from time to time; the date at the top shows the latest version. Questions or requests: info@casavellalife.com, +17164648209, or 1904 Holly Ridge Dr Apt 104, Mc Lean Virginia 22102, United States. Our service hours are Monday – Friday, 9:00 AM – 6:00 PM (EST).